Shipping policy

Shipping & Delivery Policy for Electronixo

At Electronixo, we understand the importance of receiving your order as quickly as possible and in perfect condition. This policy outlines the details and procedures for shipping and delivering orders from our store straight to your doorstep.

1. Shipping Coverage & Processing Times

  • Coverage: We ship and deliver to all regions and cities within the Arab Republic of Egypt.

  • Processing Time: Orders are processed and dispatched within 1 to 2 business days from the order confirmation date (excluding official holidays and weekends).

  • Estimated Delivery Time: Delivery usually takes between 2 to 5 business days, depending on the customer's location and the courier partner.

2. Shipping Costs & Fees

  • Cost Calculation: Shipping fees are clearly displayed during checkout prior to final order confirmation, based on package weight, dimensions, and the delivery destination.

  • Free Shipping: We may offer free shipping promotions on orders that exceed a specified threshold as part of our current promotional campaigns.

3. Order Tracking

Once your package leaves our warehouse and is handed over to the shipping company, we will send an SMS or email containing your shipment tracking number and a direct link to track your order until it arrives.

4. Receiving Your Order

  • The customer (or their representative) agrees to be present at the specified address at the agreed-upon time to facilitate smooth delivery.

  • Please inspect the outer packaging and shipping box to ensure its integrity before signing for receipt with the courier representative.

5. Delayed or Failed Delivery

  • Accurate Address Information: Please ensure you enter your address accurately and completely (governorate, city, street name, building/house number, and an active phone number). If a shipment is returned or delayed due to incorrect or incomplete address details provided by the customer, additional re-delivery shipping fees will apply.

  • Non-Responsiveness: If you are unable to answer the courier's call, a second delivery attempt will be scheduled. If delivery fails repeatedly due to no contact over several days, the shipment will be returned to our warehouse, the order will be automatically canceled, and actual incurred shipping costs will be deducted.

Last Updated: September 22, 2026